Billing and Insurance FAQ’s
The following are FAQ’s patients may have prior to their visit at OrthoMemphis:
Is there anything I need to do before I arrive at the clinic for my appointment?
Yes, please complete your pre-visit paperwork. You can download the paperwork by clicking here, or if you prefer, OrthoMemphis will mail it to you prior to your visit.
What should I bring with me to my appointment?
- Please bring all current insurance cards and referral information.
- Any medical records related to the treatment of your condition/illness.
- Any x-rays, MRI’s, CAT scans, or bone scans related to the treatment of your condition/illness.
- A list of current medications you are taking.
- A list of any medications to which you are allergic.
- Someone to assist you in completing paperwork, if you are unable to do so yourself.
- Your co-pay or form of payment for your visit. We accept personal check, cash, Visa, MasterCard, and Discover.
If I have a billing question prior to my visit, with whom should I speak?
- You may speak to one of orthomemphis’ billing associates by calling 901.259.7600.
- OrthoMemphis’ billing office is open Monday through Friday between 7:00am and 4:30pm.
OrthoMemphis Website Insurance Disclaimer
To meet the needs of our growing patient population, OrthoMemphis, a division of MSK Group, P.C., strives to participate with most health insurance companies. Although our practice is closely aligned with both Baptist and Methodist managed care organizations, as well as numerous local and national insurance companies, healthcare is an ever-changing environment. Therefore, we suggest that you consult your insurance company to determine if we are providers for your specific plan.